Contact & Support
Last updated: 16 October 2026
Contact Fergie Baby AI about an order, a payment, your personal data or a content-rights concern. Use the published support email below.
Orders and payments
For a payment, video-delivery or refund question, include your order number and the email used at checkout. Briefly describe what happened and any error shown. These details help us locate the order; a private access link is not needed in your first message.
Privacy and content rights
Use the same support address for access, correction or deletion requests and concerns about a photo or content you own. Describe the relevant page or order and the request. We may ask for the information needed to verify your identity or authority before disclosing or changing records.
What not to send
Never email passwords, API keys, full card numbers, card security codes or private order and library links. Do not send unnecessary photos or identity documents. If more information is needed to investigate, support will explain the minimum required.